This Privacy Policy explains how Stilly Home Services LLC (“Stilly Home Services,” “we,” “us,” or “our”) collects, uses, and shares information when you visit stillyhomeservices.com (the “Site”) or request a quote from us. By using the Site, you agree to the practices described here.
Information We Collect
Information you give us
When you fill out our “Request a Free Quote” form, you provide information such as your name, phone number, email address (optional), the type of project, and the project details you choose to share. You may also contact us directly by phone or email. We use Google Forms to collect quote submissions, and responses are stored in Google Sheets in our Google account.
Information collected automatically
Like most websites, we automatically collect certain technical information when you visit, using cookies and similar technologies. This may include your device and browser type, IP address, pages viewed, the site or ad that referred you, and how you interact with the Site. We use this to understand traffic and measure our advertising.
Cookies & Tracking Technologies
We use the following third-party tools, which set cookies or use similar technologies:
- Google Analytics — helps us understand how visitors use the Site so we can improve it.
- Google Ads conversion tracking — measures the performance of our Google advertising, including when a visitor submits a quote request.
- Meta (Facebook) Pixel — measures the performance of our advertising on Facebook and Instagram and may be used to show our ads to relevant audiences.
These providers may combine this information with data they already hold. You can learn more in Google’s Privacy Policy and Meta’s Privacy Policy.
How We Use Your Information
- To respond to your quote request and provide estimates and services;
- To contact you about your project by phone, text, or email;
- To operate, maintain, and improve the Site;
- To measure and improve our advertising and understand which efforts bring in customers;
- To keep business records and comply with legal obligations.
How We Share Information
We do not sell your personal information. We share information only as needed to run our business, including with:
- Service providers that help us operate — for example, Google (Forms, Sheets, Analytics, and Ads), Meta (advertising), and our website host;
- Legal and safety — if required by law, or to protect our rights, property, or safety and that of others.
Your Choices
- Cookies: You can block or delete cookies in your browser settings, though parts of the Site may not work as intended.
- Google Analytics: Opt out using Google’s browser add-on.
- Google Ads: Manage ad personalization in your Google Ads Settings.
- Meta ads: Adjust your Facebook ad preferences.
Data Retention
We keep quote submissions and contact information for as long as needed to respond to your request, provide services, and maintain reasonable business records, unless you ask us to delete it sooner.
Children’s Privacy
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we’ll respond as required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Please check back periodically.
Contact Us
Questions about this policy or your information? Reach out:
Stilly Home Services LLC
Email: aaron@stillyhomeservices.com
Phone: (425) 238-2226
Arlington, WA · WA Contractor Reg. #STILLHS741NG